Unifying data from all Alida's products into a single, streamlined process.

Unifying data from all Alida's products into a single, streamlined process.

Unifying data from all Alida's products into a single, streamlined process.

Data Consolidation

Cut dashboard creation time by 43%

Details

My Role: Product Designer

Duration: 3 Weeks

Responsibilities: End-to-end process

Highlights

This project had a significant impact on the company’s products and received a lot of positive feedback.

Average time to create a full dashboard reduced by 43%, from 14.2 minutes to 8.1 minutes.

NPS increased from 56 to 69 post-assistant rollout.

Overview

At Alida, I was part of a team working to level up how we manage and visualize customer experience data. Our goal? To give UX researchers and other stakeholders the tools they need to explore insights easily and share them in a meaningful way. ‍

We created a workspace where users could filter, sort, and focus on just the data that mattered most before bringing it into their dashboards. This made the whole process faster and more efficient, while also giving users the flexibility to build visualizations that really spoke to their specific goals.

See full use case